How does the shipping work?
A: Please refer to our shipping policy.
If I would like to return an item, how does this work?
A: Please refer to our returns policy page.
How long before I start counting the days for my order to arrive?
A: The moment we receive confirmation of payment, you will receive a confirmation email detailing the shipping information.
Are my privacy details kept secure?
Do you ship overseas?
A: Yes, we do. . For orders to be shipped overseas (zone 3) An email ill be sent to you regarding the weight of your purchase with an estimate of shipping costs. Kindly refer to our shipping policy.
May I return items that are the wrong size?
Unfortunately NO, We have a size guide on ALL our products and the onus is on you the customer to know your size.
BaliBali Online WILL NOT RETURN OR REFUND ANY ITEMS THAT ARE THE INCORRECT SIZE.