FAQ

How does the shipping work?

A: Please refer to our shipping policy.

If I would like to return an item, how does this work?

A: Please refer to our returns policy page.

How long before I start counting the days for my order to arrive?

A: The moment we receive confirmation of payment, you will receive a confirmation email detailing the shipping information.

Are my privacy details kept secure?

A: Yes, all private information is kept secure. For further information kindly refer to our privacy policy.

Do you ship overseas?

A: Yes, we do. . For orders to be shipped overseas (zone 3) An email ill be sent to you regarding the weight of your purchase with an estimate of shipping costs.  Kindly refer to our shipping policy.

May I return items that are the wrong size? 

Unfortunately NO, We have a size guide on ALL our products and the onus is on you the customer to know your size. 
BaliBali Online WILL NOT RETURN OR REFUND ANY ITEMS THAT ARE THE INCORRECT SIZE.

 

 

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Size Guide

Use a tape measure to check your size against the size of the item you wish to purchase. This chart is a guide only and is represented in centimetres (cm) only. Be sure to measure and check your size before placing your order. BaliBali will not be held responsible for incorrect size items. The onus lies on you to check your own size.

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